Privacy Policy

Responsible for Data Processing:

Company name: Montse Navarro
NIF: 44751632A
Address: Calle Joaquín María López 14, 03400 Villena (Alicante)
Email: realdogscompany@gmail.com

Purpose of our website:
Sale of fashion items for dogs

Purpose of Data Processing:

At RealDogs, we collect and use your personal data for the following purposes:

  1. Order Processing: We use your personal data to process and complete your orders, including managing payments, shipping and delivering products.

  2. Customer Service: We use your personal data to provide you with customer assistance and support, respond to your queries, resolve problems and provide you with information related to your order.

  3. Marketing Communications: If you have given your prior consent, we will use your email address to send you information about promotions, news and special offers related to our products and services. You can unsubscribe from these communications at any time.

  4. Improving Services: We use aggregated and anonymized data to perform analysis and improve our services, website, products and user experience.

Recipients of Personal Data:

We will not share your personal data with unaffiliated third parties unless necessary to fulfill the purposes described above or when required by law. If necessary, the possible recipients of your personal data may include:

  • Service Providers: We may share your information with third-party service providers who help us manage payments, product shipping, digital marketing or other business functions related to the operation of our ecommerce.

International Data Transfers:

In some cases, we may transfer your personal data to recipients located outside the European Economic Area (EEA), in countries that may not have data protection laws equivalent to those in your jurisdiction. In such cases, we will ensure that appropriate safeguards are in place and applicable legal requirements are met before making any international transfer of data.

Data Retention Period:

We will retain your personal data for the time necessary to fulfill the purposes described above and in accordance with applicable legal requirements. In general, your personal data will be retained for as long as necessary to comply with our contractual and legal obligations, as well as to resolve any dispute or claim.

ARSULIPO Rights (Access, Rectification, Deletion, Limitation, Portability and Opposition):

You have the right to exercise your ARSULIPO rights (Access, Rectification, Deletion, Limitation, Portability and Opposition) in relation to your personal data. You can exercise these rights by submitting a written request using the contact details provided above. We will process your request in accordance with legal requirements and provide you with a response within the timeframe established by applicable law.

Automated Data Processing (Profiling):

We will not carry out automated data processing, including profiling, that produces legal effects or significantly affects you in a similar way.

We encourage you to review our privacy policy periodically as we may update it to reflect changes to our privacy practices. If you have any questions or concerns about our privacy policy or the processing of your personal data, please do not hesitate to contact us using the contact details provided above.

Thank you for trusting RealDogs. We value your privacy and are committed to protecting your personal data in a secure and responsible manner.